Frequently Asked Questions
All the Answers to Your Questions
What should I wear to the farm?
The tour is entirely outdoors so dress for the weather. Check before you come, the farm is in a cold and sometimes breezy area so come prepared. We highly recommend close toed shoes. You will be walking through a shoe bath to clean the bottoms and sides of your shoes before the tour. Please wear clean clothes you have not worn around other farm animals on the day of your visit. This is to limit the chance of spreading any illnesses to our herd.
How long is the tour?
Expect to spend about an hour of your time on the farm. Plan on arriving 10 minutes early. Tours start ON TIME and late guests will forfeit their tickets, or be moved to a later tour time (if available).
Once you are checked in you will get an informational presentation on reindeer and how to interact with them safely inside their pasture. Then you will spend about 30 minutes in the pasture interacting with the reindeer. You will also get the chance to say hello to our other farm animals.
Whats the big deal about sheep and goats?
We will ask everyone several times if they have been around goats or sheep in clothes or shoes they are wearing. We ask this because sheep and goats carry and airborne virus (Malignant catarrhal fever or MCF), that is lethal to reindeer. It does not effect the goats or sheep but can wipe out an entire herd of moose, reindeer, or bison.
Can I take my own pictures?
Please take as many photos as you like. If you want one of your whole group ask any of our staff and they will gladly help.
Can we take professional photos for our Christmas cards?
We provide special appointments for professional photo sessions with our reindeer. Check out our booking page for availability.
Is the farm wheelchair/stroller/walker accessible?
Guests of all abilities are able to visit and enjoy the farm. Our walkways and reindeer enclosure are both able to accommodate guests in wheelchairs and walkers. Strollers are permitted everywhere EXCEPT the reindeer enclosure. Children 2 AND UNDER will need to be held at all times while INSIDE the reindeer enclosure. This is for everyone's safety. Our friendly staff is available to help lend a hand whenever needed. Handicap Parking is available next to the barn.
Do you allow pets or service animals on the farm?
Both pets and service animals are NOT permitted on the farm. ADA.GOV states “If admitting service animals would fundamentally alter the nature of a service or program, service animals may be prohibited. At a zoo, service animals can be restricted from areas where the animals on display are the natural prey or natural predators of dogs, where the presence of a dog would be disruptive, causing the displayed animals to behave aggressively or become agitated.” Because our animals free-range on all areas of the farm, and because the presence of outside animals severely disrupts our reindeer herd, it is for the safety of our guests we ask that your animals do not join you during a farm tour. We will do our best to accommodate any special requests. Please contact us before the day of your visit if accommodations are required.
Please Wear Closed-Toe Shoes (Boots recommended).
Bring a Camera, Photos are encouraged.
During the summer, you are welcome to pack a picnic lunch and use our grassy areas.
Children under age 13 must be accompanied by an adult.
All guests who enter the farm must pay for admission, there is no complimentary viewing area. Children under age 3 do not require a ticket, but must be accompanied by a ticketed guest and held by a parent/guardian while inside the reindeer enclosure.